Quality Policy

Mission: To provide capital goods manufacturers with reliable, customised, value-added solutions in the field of electrical machines, based on a highly qualified team of people and development carried out in close cooperation with our customers.

Vision: To be a benchmark team among the small electrical machine suppliers, providing the international markets with comprehensive solutions, through collaboration with our customers and the continuous innovation of our products, processes and services.

Values:

• - Customer focus.
• - Eagerness to excel.
• - Capacity for improvement.
• - Teamwork.
• - Decision-making. Responsibility

Strategic goals:

• Growth by developing new products and attracting new customers, increasing our presence in international markets and in the fastest growing sectors.
• Focusing all of the organisation’s activities on customer satisfaction, determining and fulfilling customer requirements, as well as fostering alliances with them. The primary objective is to completely satisfy the customer’s expectations with regard to our product. It is the customer who defines the quality requirements for their specific use. Together we agree measurable specifications so that our products meet their needs.
• Seeking the satisfaction of the staff, promoting leadership that pursues the goals of communication, information, training, participation and the use of initiative, guaranteeing the commitment of the entire organisation to the policies, strategies, plans and objectives defined, as well as to the results obtained.
• Obtaining excellent results by focusing the system on supplier management. Relations with our suppliers are characterised by cooperation and open communication.
• Constant innovation in products, processes and services.
• Always promoting continuous improvement.

This policy and the strategic objectives mentioned above are the reference framework for defining and reviewing the other objectives of the integrated management system.

The general management is committed to implementing, developing, reviewing and continuously improving the effectiveness of the system, to satisfy customer, legal and regulatory requirements, internal requirements and any other requirements to which the organisation subscribes, to provide all the necessary resources it has access to in order to comply with this policy, as well as to disseminate it at all levels of the organisation.

This quality policy is in constant evolution together with the company and is therefore reviewed for its continuous adaptation, as a minimum during the review of the system by management. The quality objectives are reviewed at the same time, as it is considered the reference framework for establishing and reviewing these objectives.